Customer procedure

How to use the services:

  1. Select a plan (see the Services Page for further information).
    • If you need assistance, please email hillfreshlaundry@gmail.com or text/ call (646) 239-2466 - text message may be quickest. 
    • Make sure we have the student's contact information, namely cell phone number and dorm room location.
  2. Leave your laundry in a bag, tagged with your last name, outside your dorm building under a covered area (to protect against the elements) on Sunday before 11:30 AM (please note that pickups will occur within a two hour window from 11:30 AM to 1:00 PM at the same location).

    • Try not to exceed the capacity limit of the laundry plan - we will charge a flat rate of $1.35/lb. for overages.
    • We will provide you with a HillFresh laundry bag along with your first delivery to be used henceforth.  We will also provide transparent plastic bags - please put your laundry in the HillFresh laundry bag, then place the HillFresh laundry bag inside a transparent plastic bag, and tightly tie the transparent plastic bag together at the top to seal it shut, further protecting the laundry from the elements.

    Deliveries will occur on Wednesday starting at 8:15 PM (please note that deliveries occur within a two hour window from 8:15 PM to 10:15 PM).  Deliveries will be made at the same locations as the pickups.

  3. Please note the dates of laundry service:
Sunday, February 07, 2021
Wednesday, February 10, 2021
Sunday, February 14, 2021
Wednesday, February 17, 2021
Sunday, February 21, 2021
Wednesday, February 24, 2021
Sunday, February 28, 2021
Wednesday, March 03, 2021
Sunday, March 07, 2021
Wednesday, March 10, 2021
Sunday, March 14, 2021
Wednesday, March 17, 2021
Sunday, March 21, 2021
Wednesday, March 24, 2021
Sunday, March 28, 2021
Wednesday, March 31, 2021
Sunday, April 04, 2021
Wednesday, April 07, 2021
Sunday, April 11, 2021
Wednesday, April 14, 2021
Sunday, April 18, 2021
Wednesday, April 21, 2021
Sunday, April 25, 2021
Wednesday, April 28, 2021
Sunday, May 02, 2021
Wednesday, May 05, 2021

Testimonials

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HillFresh and the Entrepreneur Club will produce a community of entrepreneurship on the Hill—with lots of clean, fresh clothing.

Jon Piskor, E-Club President

Reliable and accommodating, HillFresh makes juggling my academic and extracurricular commitments much more manageable.

Anonymous '14